93% of consumers prefer biometrics over passwords for payments

Get strong, verifiable authentication for your customers and their transactions.
Identity your customers quickly using our networked mobile platform & SDKs.

repeat customer

Reduce friction

Confirm purchases securely without impacting your customer journey.

Lower fraud

Reduce fraud

Validate transactions at point of purchase and limit disputes.

Lower fees

Reduce fees

Get better rates by eliminating your chargeback levels.

How it works

Citizen integrates with your existing e-commerce and payment platforms.

1. Business requests step-up authentication via Citizen app.
2. Customer on-boards with Citizen
3. Citizen user biometrically signs identity token.
4. Token signature can be externally, freely validated using Citizen.
Business requests step-up authentication via Citizen app.


Biometric authentication

User unlock device specific keys using localised biometrics, providing strong assurance of individual and device identity.

Location & device validation

Validate location directtly for physical & false positive prevention.

Transaction signing

Digitally sign identification and transaction requests to ensure non-repudiation.


Combine document and facial recognition for faster KYC & onboarding.



from 1p per token


How do you protect customer data?


Citizen encrypts all data stored on the platform using a tokenisation process. Our tokens are created using either the keys on consumer mobile devices, or the business's own key.

Do you share our user data with other companies?


Citizen does not share your data with anyone without your consent. As we cannot see your encrypted data, all requests must be consensually agreed by both the business and their customers.

What platforms are you integrated with?


We connect with most leading e-commerce platforms and gateways . You can find our integrations in your CRM marketplace.