eCommerce Payments for 2021

Offer customers a quick, elegant payment option that saves you time, effort and money.

Make it easier than ever for your customers to pay you.

Configurable user experience to fit in with your current checkout process.

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Bank-based payments with
lower fees.

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Payments that impress.

Fast & frictionless

Radically simple payments. Customers don't need to handle cards, type in codes or have an account - and payments settle instantly.

Cost-effective

Using new 'Open Banking' technology lets us offer competitively low payment fees, meaning payments via Citizen cost you less than other channels.

Easy integration

Get started quickly and easily. Our remote onboarding and integration processes are uncomplicated, and include full support throughout.

Intuitive interface

Usability matters to us. View, manage and analyse all payments activity from Citizen's straightforward payments dashboard.

Modern payments

Our platform and payment flows are built on Open Banking infrastructure. This lets you accept payments more easily, without incurring high fees.

Easier refunds

Make payments back to customers via our simple interface. These settle instantly and incur low fees, just like incoming payments.

We've worked to make your integration experience as easy as possible.

No integration fees, clear documentation and full support throughout the process.

We're regulated by the Financial Conduct Authority (FCA) to provide payment and account information services in the UK and EU. Our reference number is 826720.