eCommerce payments for 2021

Offer customers a quick, elegant payment option that saves you time, effort and money.

Make it easy for customers to pay you, with standard checkout option or hosted payment pages.

Payments flow easily from the customer's account to yours, with low fees and instant settlement.

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Bank-based payments with
lower fees.

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Payments that impress.


Citizen can be integrated with standard checkout flows - or used to easily send payment request links. Perfect for high-value sales via telephone, chat or email.

Fast & frictionless

Your customers don't need to have an account, deal with cards or type in codes. Offer simplicity to build loyalty. Payments settle instantly.


Using new 'Open Banking' technology lets us offer competitively low payment fees, meaning payments via Citizen cost you less than other payment options.

Easy integration

Get started quickly and easily. Our onboarding and integration processes are uncomplicated, and include full support throughout.

Intuitive interface

Usability matters to us. View, manage and analyse all payments activity from Citizen's straightforward payments dashboard.

Easier refunds

Make payments back to customers via our simple interface. These settle instantly and incur low fees, just like incoming payments.

We've worked to make your integration experience as easy as possible.

No integration fees, clear documentation and full support throughout the process.

We're regulated by the Financial Conduct Authority (FCA) to provide payment and account information services in the UK and EU. Our reference number is 826720.